A user leaves the company and you disable the account.
Your event log then starts filling up with errors like this:
Event Type: Error
Event Source: MSExchangeIS Mailbox Store
Event Category: Logons
Event ID: 1022
Date: 04/11/2004
Time: 05:15:50
User: N/A
Computer: MAIL-SERVER
Description:
Logon Failure on database "First Storage Group\Mailbox Store
(MAIL-SERVER)" - Windows 2000 account NT AUTHORITY\SYSTEM; mailbox
/O=Company plc/OU=COMPANY/cn=Recipients/cn=usera.
Error: -2147221231For more information, click
http://www.microsoft.com/contentredirect.asp.Event Type: Warning
Event Source: MSExchangeIS
Event Category: General
Event ID: 9548
Date: 04/11/2004
Time: 05:15:50
User: N/A
Computer: MAIL-SERVER
Description:
Disabled user /O=Company plc/OU=COMPANY/cn=Recipients/cn=usera does not
have a master account SID. Please use Active Directory MMC to set an
active account as this user's master account.
For more information, click
http://www.microsoft.com/contentredirect.asp.
You want to remove the error message from the system, yet still retain the account.
There is a simple fix.
- Go in to the Mailbox Rights of the user account. You will find this in ADUC, Right click on the user account and choose Properties. Select the "Exchange Advanced" tab and then "Mailbox Rights". If you don't see the Exchange Advanced tab, close the user properties, and then choose View, Advanced Features.
- Listed in the users will be one called "Self", which should already have "Full Mailbox Access" rights. Enable "Associated External Account" as well.
- Apply/OK out.
Note: You can only have one "Associated External Account" per user, so if another account has already been given that setting, it will need to be removed.
Another option would be to not disable the account, but change the password, hide the user account and remove the permissions. You can stop the account being used by enabling the option to require a password change and the use of a "Access Denied" group.
Related Articles
Options When a Staff Member Leaves
Exchange 2003 Home Page - Site Home Page
Last Page Update: 13/02/2011
| More Content from Sembee Ltd. | ||
| Resources on exchange.sembee.info | Other Sites | Sembee Ltd. |
| Microsoft Exchange 2003 | Command Prompt Getting Started Guide | Microsoft Exchange Consultancy |
| Microsoft Exchange 2007 | Login Scripts | Director's Blog |
| Microsoft Exchange 2010 | MS Exchange Resources | |
| Microsoft Outlook | Knowledge Base search | |
| Exchange Networking Tasks | Recovery of MS Office content from Temp Files | |
| Amazon Store | Troubleshoot the Automatic Updates Client | |
| UK ISP Status Pages | ||
| © Sembee Ltd. 1998 - 2011. | ||
| Reproduction of any content on this web site is prohibited without express written consent. Use of this web site is subject to our terms and conditions. All trademarks and registered trademarks are property of their respective owners. This site is not endorsed or recommended by any company or organisation mentioned within and is to provide guidance only and as such we cannot be held responsible for any consequences of following the advice given.
Sembee Ltd. is registered in England and Wales at 33 Scrivens Mead, Thatcham, Berkshire, RG19 4FQ. | ||